The preferred method of support for most businesses is on-site. While many issues can be resolved via phone or remote based support nothing really beats having a human present to guide you through the technical processes. Solnet provides scheduled and emergency based support in your business when you need it.
Solnet Care Workstation® Services (with contract)
- Remote Help Desk Support
- Onsite support
- Anti Virus definition monitoring
- Security Patch monitoring and updates
- PC Health Monitoring
Solnet Care Server® Services (with contract)
- Remote Help Desk Support
- Onsite support
- Software and Hardware tracking
- Anti Virus definition monitoring
- Security Patch monitoring and updates
- PC Health Monitoring
Solnet Care Network® Services (with contract)
- Remote Help Desk Support
- Onsite support
- Strategic Planning
- Network Support and Administration
- Disaster Recovery Planning
- Software and Hardware tracking
- Anti Virus definition monitoring
- Security Patch monitoring and updates
- PC Health Monitoring
Apple Mac Support
Our techs have been working with Apple's Mac systems since 1989. Today,
we are the best source in Baltimore for Macintosh system support. If
you have any Mac's in your Windows infrastructure you can count on us
to show you how seamlessly it can work with your PC's. And if you're
all Mac, we can manage the most complex of OS X Server Configurations.
Windows Support
Solnet provides world-class support for all Windows based workstations and Servers. We will integrate and keep your Domain and Exchange environments running smoothly day after day. We even support and migrate the new Windows 7 environment helping you understand every step of the way.